Contents
Introduction
Trademarks & Copyright
Software Licence Agreement
Contact Details
General Information
Converting Documents to PDF
Installation
Pre-Installation
Skyline Premium for Windows Server
Server Hardware & Operating System
Software Requirements
Skyline Start for Windows
PC Hardware & Operating System
Software Requirements
PrintStation PC
PC Hardware & Operating System
Software Requirements
User's PC
Internet Browser Requirements
Internet Information Service (IIS)
Windows 2008 - IIS Installation
Windows Vista & XP - IIS Installation
Windows 2003 - IIS Installation
Microsoft.net 3.5
Windows 2008 .NET Installation
Windows 2003 .NET Installation
Microsoft Office
Installing Office 2003
Installing Office 2007
Installing Office 2010
Turning off User Access Control
Installing Adobe Acrobat Reader
Turning Off Enhanced Security
Installing Skyline
Post-Installation
Licensing Skyline
Activating Microsoft Office
Setting DCOM Config Permissions
Licensing the PDF Converter
Installing PrintStation
Installing TemplateManager
Installing PriceManager
Installing ProductManager
Installing SQL Server Management Studio Express
Installing Windows Installer 4.5
Installing Windows PowerShell 1.0
Administration
The Default Settings
Creating & Managing Users
Minimum Roles Required
Adding Users
Self Registration
Assigning User Roles
Removing User Roles
Disabling Selected Users
Removing Users
Login Using Corporate Username
Creating a LDAP Portal
Adding the Domain Name
Testing LDAP Settings
Configuring Network Authentication
Restrict Access to Skyline
Creating Login Options
Email Address Required
Automatically Remember Login Details
Remember Me Option Visible
Customising the User Interface
Hiding Menu Tabs
Changing the Tab Style
Editing the Tabs
Business Stationary Web Page
Upload Web Page
Allow Upload of Documents
Should users be re-directed
Changing the Upload Directory
Uploaded Document Types
The Number of Simultaneous Uploads
How Many Upload Fields
Checking Upload Document Types
Viewing the Conversion Queue
Amending Conversion Queue Waiting Times
Choosing an Upload Library
Paper Originals Web Page
Libraries Web Page
Viewing the Libraries Web Page
Setting the Default Library View
How long will documents remain in Libraries
Creating Shared Libraries
Forcing Preview Before Sending Order
Amending Delivery Details
Saving the Delivery Address
Orders Web Page
Quotes Web Page
Approvals Web Page
Assigning Approver Roles
Turning Approval on or off
Modifying the Look & Feel
Changing the Page Contents
Showing an External Web Page
Viewing Error Messages
Changing the Default Language
Using Multiple Languages
Configuring Download Options
Selecting the Download Format
Viewing the Skyline Driver Icon
Changing the Driver Upload Directory
Downloading PDF's
Configuring Account & Pricing Options
Selecting your Pricing Options
Hiding Prices in the Shopping Basket
Enabling Account Codes
Manually Enter Account Codes
Validating Account Codes
Showing a list of Account Codes
Creating Internal Account Codes
Using an External Database
Adding a Search Box
Forcing Entry of Account Codes
Configuring Order Details
Specifying the Starting Order Number
Modifying the Format of Order Numbers
Amending the Status of Orders
Configuring Skyline Portals
Adding a Portal
Associating a Portal to a Website
Applying Portal Themes
Adding New Portal Themes
Maintenance
Running a Manual Backup
Taking the Website Offline
Accessing SQL Service through a Firewall
Amending Skyline Email Settings
Upgrading Skyline
Version 6.6.2 Upgrade
Downloading your 6.6.2 Files
Upgrade your Skyline Website to 6.6.2
Removing your Neevia Document Converter
Upgrading your PDF Scheduler for 6.6.2
Upgrading your PDF Converter for 6.6.2
Completing your 6.6.2 Upgrade
Skyline Website
Starting Skyline
Register as a New User
Changing your Preferences
Changing your Email Address
Changing your Delivery Address
Changing your Password
Placing a Print Order
Using Upload
Ordering Documents
Viewing Orders Placed
Accepting Quotations
Using Business Stationary
Using Paper Originals
Using Libraries and Catalogues
Changing the Library View
Adding a Personal Library
Creating a Shared Library
Managing Documents in your Libraries
Previewing Documents
Opening a PDF
Copying a Document
Moving a Document
Deleting a Document
Merging Documents
Re-ordering Documents
Creating a Catalogue
Management Options
Sending Quotations
Viewing Credit Card Status
Viewing All Orders
Running Reports
Example Reports
Creating New Reports
Skyline PrintStation
Starting PrintStation
The PrintStation Window
Changing the Layout
The Portals Pane
The Orders Pane
The Details Pane
The Preview Pane
The Output Pane
The Default View
Processing Orders
Downloading Documents
Reviewing the PDF
Printing an Order
Moving the PDF
Transferring Documents between PrintStations
Requesting more Information
Rejecting Orders
Changing the Status
Processing Paper Original Orders
Configuring PrintStation
Adding a Printer
Removing a Printer
Adding Folders
Removing Folders
Amending Order Options
Amending Portal Connections
Amending Download Options
Amending Pricing Options
Amending Status Options
Selecting the Language
Automatically Send Query Email
Viewing Hidden Jobs
PrintStation & Acrobat
Resetting PrintStation Settings
Skyline ProductManager
Starting ProductManager
Adding Print Room Options
Media Tab
Document Options Tab
Delivery Options Tab
Managing Products
Creating a Product
Adding Products to a Portal
Amending Products
Deleting Products
Managing Address Forms
Creating Address Forms
Associating an Address Form
Amending Address Forms
Deleting Address Forms
Managing Delivery Forms
Creating Delivery Forms
Amending a Delivery Form
Associating a Delivery Form
Deleting a Delivery Form
Skyline PriceManager
Starting PriceManager
Adding Pricing to Products
Fixed Pricing
Calculated Pricing
The Quotations Process
Skyline TemplateManager
Starting TemplateManager
Changing the Measurement Unit
Adding Folders
Creating a Template
Modifying Templates
Creating an Imposition
Adding Products for TemplateManager
Hints & Tips
FAQ
Neevia Watermark on Every PDF
How to Cancel a Conversion
Blank PDF's are Produced
Tracking who Deleted a Job.
Skyline Website Permissions
User Account Everyone
Editing the Login Page
Transferring a PrintStation License
Errors
Error Connecting to SQL Server
Network Path not Found
Error when Uploading Documents
Restarting the Neevia Service
Word Parser Not Enabled
Check the Neevia Converter Properties
Checking the PDF Converter Service
PDF Conversion Stuck in Finalizing Stage
Error Starting Skyline
Activate Software Message
Invalid object name 'dbo.Website'
Cannot open Database
Part of Path Missing
Error opening ProductManager or PriceManager
Server Application Unavailable
Cannot Start ProductManager or PriceManager
Skyline not running on Windows XP
The PrintStation does not download PDF's
Website License Problem
Application Download did not Succeed
Startup Page Error
Images missing from LocalHost
Error When Ordering Business Cards
SELECT Permission was Denied
Virtual Server - VMware
Appendix
Language Country Codes
Portal Configuration Keys
Supported File Formats
Supported Applications
Spreadsheet Formats
Presentation Formats
Graphic Formats
Vector Graphic Formats I
CAD Formats
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